Refund policy

At Herbal Fit Store, we are committed to offering only the highest quality and freshest Herbalife Nutrition products.
If you are not completely satisfied with your purchase made directly through herbalfitstore.co.uk, you may return it within 30 days of receipt for a full refund or an exchange.

To start the return process, simply contact us at info@herbalfitstore.co.uk to request a Customer Refund Form. Please return the completed form along with the product to the address we will provide.

Product Exchange Policy

If you wish to exchange any nutritional or personal care product, you can do so within 30 days of receiving your order.
Just reach out to us, and we will guide you through the exchange process. We will also reimburse the return shipping costs.

Damaged or Defective Products

If your product arrives damaged or defective, you may request a replacement within 30 days of receipt.
Please contact us for return instructions. We will cover both the return shipping costs and the delivery of the replacement item.

Lost or Stolen Return Shipments

Please note that Herbal Fit Store cannot be held responsible for any lost or stolen return shipments.
We strongly recommend using an insured, trackable delivery service with confirmation to ensure your return arrives safely.

Processing Time for Returns, Exchanges, and Refunds

Once your returned items are received by our warehouse, returns and exchanges are typically processed within two business days.
Please allow additional time for your courier to deliver the return and for our team to confirm receipt.